In reviewing the social media legal headlines over the past few weeks (sorry for the week long hiatus, my oldest son is "graduating" from kindergarten and end of year festivities have been never ending...I'll try hard to meet my weekly deadline but things like that will always take precedence) I am reminded of an old maxim of my Grandmother's: "Just because its legal, doesn't make it right."
While this was not one of her favorites (those were usually reserved for things that were "colder than..." "battier than..." or "crookeder than...") it was one that I, as an aspiring attorney, tended to hear quite often. This rang true even more so once I entered law school and would attempt to explain to her the differences between what you "knew" and what you "could prove." What you "could prove" never mattered much to Grandma, she was always concerned more with what "was right." Interestingly, my experience with the jury system has born out that her idea of what was "right" was much closer to what a jury is concerned with than what my law school professors had to say about what you could prove...but that's a different blog.
Earlier this month, Facebook updated its promotional guidelines (Facebook Promotional Guidelines) to remove its blanket prohibitions on promotions for tobacco, dairy, gambling, firearms, prescription drugs, and gasoline. In addition, marketers may also now require purchase for entry and target those below age 18 or that live in previously restricted countries.
These changes have obvious implications for those brands that were previously prohibited from promoting their products via the world's largest social network, and likely has my friends in the marketing industry salivating over the opportunity to expand their client's influence and engagement in this arena. However, to paraphrase Grandma..."Just because its alright with Facebook, doesn't make it legal."
Companies and brand managers, as well as marketing and advertising professionals, should remember that the availability of this new arena does not necessarily make sweepstakes and promotions for these (or any other type of products) necessarily "legal" just because Facebook doesn't prohibit them. Instead, what these changes mean is that Facebook will no longer attempt to be the arbiter of these issues. While these promotions may now be "alright" with Facebook, companies hoping to take advantage of this new opportunity must remember that Facebook's members are worldwide, and the catchy promotion, or amazing sweepstakes that you are rolling out may not be as acceptable under the laws of certain jurisdictions.
While your gaming, tobacco, or firearm promotion may be perfectly acceptable, and completely compliant under the laws of Missouri (or whichever jurisdiction you reside) it may not be under the laws of Utah, California, Saudi Arabia, or China. Depending upon where your target market resides, and the size of your national or international operations, the laws of these jurisdictions must also be considered if you hope to avoid potential legal issues. (Additionally, this is yet another reminder how easily international legal issues can arise through the use of social media....while you may have never considered doing business in the UAE or the Ukraine, social media has the potential to take your company just one click away from these jurisdictions....it is important to consider the ramifications).
The implications of these changes reiterate the importance of coordinating your marketing and legal departments. While marketing may (rightfully) be seeking to expand your business into social media in an attempt to take advantage of the unique opportunities that the medium provides, and legal may (also rightfully) be concerned about the relatively unplowed social media landscape, these departments can co-exist. Having your legal and marketing teams on the same page, with each group understanding the benefits, and concerns that each of them see in social media is vital to your success in this rapidly growing arena. If you haven't yet, its time to make sure that they are all on the same page.
Let me know what you think.
P.S. I want to take a second and send thoughts and prayers out to my friends in the Joplin, Missouri area. The storms that have devastated that region are simply indescribable and nothing that anyone can say can really do anything to take away the devastation. Be safe, and know that we are with you.
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